The first step is to complete your design request by filling out the form above. We will ask you to upload your logo or artwork, select from pre-designed patterns that you like or to describe your design vision in your own words.

Next, our designers will review your request and once they have everything they need, you will receive proofs in 1-2 business days. We will email you a link to a custom project page where you can view your proofs, request design changes, purchase test swatches, or place your order.

When you are ready to place your order, you will have the chance to select your packaging preference and choose from various turnaround options at checkout to meet your delivery deadline.

Best part - you will then have access to your project page indefinitely and can reorder whenever is convenient for you!

You do not need to be a designer or provide us a finished design! If you provide us a vector format logo or a high-res image file, we can create the design for you. We offer a gallery of popular patterns to choose from, or you can describe a totally unique design and we will do our best to make it come to life.

If you are a designer and would like to lay out the design on product templates yourself, you can email us and we can provide you with design templates.

Custom designs typically require vector art formats such as .AI, .SVG, .EPS or .PDF. Vector files allow us to create custom designs and to increase or decrease the scale of your logo without it starting to look fuzzy or blurry. This will ensure your design looks its best when printed on any of our products.

If vector format is not available, we can also accept high resolution images that are at least 300 dpi in .JPEG, .TIFF, or .PNG formats.

When sharing a design file, it is important that all text be put into outline format. Outline format converts text into a shape, so that any person you send the file to can open and use the file even if the computer they are using does not have that exact font file in its library.

Here is how how to create outlines in Adobe Illustrator:

1) Select (highlight) the text in your document.

2) From the Menu, go to Type > Create Outlines.

3) Save and send file! (edited) 

We offer bulk quantity discounts, with no minimums, for our custom products. These products are all printed, cut and sewn in Denver, Colorado in support of our social mission.

To view pricing by product type and quantity, please visit our Pricing FAQ page.

Please note there is an additional $20+ set up fee, optional packaging cost, and shipping for all custom orders. The setup fee is per order, not per design and will not be charged on future orders of existing designs.

Our turnaround times vary by the size of your order. Our standard turnarounds are:

25 items or less: 7-10 calendar days + shipping time

26-50 items: 15 calendar days + shipping time

51-400 items: 30 calendar days + shipping time

401-1000 items: 45 calendar days + shipping time

For orders shipping within the USA, you can expect delivery to take an additional 2-5 days after shipment. We cannot guarantee an exact delivery date with our standard turnaround options.

For an additional rush fee, we also offer expedites which guarantee delivery in 30, 20, 15, 10, or 7 calendar days from date of purchase for orders shipping within the USA.  Subject to availability, see details here.

We cannot offer guaranteed delivery dates on expedites for orders shipping internationally. Knotty Tie Co. is not responsible for any taxes, tariffs, duties, brokerage fees, or other charges that may arise during shipping