Illustrated image of colorado and statement of company's social mission to employ refugees and repurpose plastic waste

your questions answered

Frequently Asked Questions

Get answers about pricing, turnarounds, sizing and more.

Getting Started

As leading experts in custom accessories and apparel for over a decade, we offer a variety of online shopping options to meet your needs.

Custom Products

What we do better than any other company is true custom. Our in-house design, printing and manufacturing capabilities allow us to match colors, design any pattern and produce just one, or thousands, of any product.

Start a Custom Design for Weddings
Start a Custom Design for Organizations

Once you submit your request, our designers will review it and if they have everything they need, you will receive free proofs in 1-2 business days. You can then request revisions, order test swatches, or place your order.

Shop & Customized Products

Our unique predesigned collections feature trendy, classic and creative patterns for ties, bow ties, pocket squares and other products. Products are available in customizable sizes, colors and cost less than custom.

Shop All Products

Gift Cards

Gift cards are available for purchase 24/7.

Buy Gift Card

Every part of our manufacturing process is designed to be as gentle on the environment as possible. On-demand production, upcycling and advanced textile printing using recycled fabrics reduces waste and environmental impact. Learn more

We are a social enterprise created to provide dignified and meaningful employment to skilled resettled refugees. We partner with refugee resettlement agencies in Colorado to hire talented individuals who can use their sewing expertise and develop new language and leadership skills. Learn more

Frequently Asked Questions

Customized items are items in our online shop that have a "Customize Colors" button which allows you to apply your own color palette to a pattern.

Custom designs are created by submitting a custom design request and working one on one with our design team to create truly one of a kind look from the assets you provide or ideas you describe.

No, we do not have any minimums. So whether you need one or thousands, we've got your back!

As quickly as 1 week! For orders of 50 items or less shipping to the USA, we can offer delivery in as few as 7 calendar days from purchase for a rush fee. See our entire shipping & turnaround chart for more information and limitations.

Yes! Please see our Canada & International turnarounds for more information.

Yes, we can match to hundreds of colors. We can match to most coated and uncoated Pantones and we offer a ColorMatch Chart printed with over 500 colors to ensure the color you choose is exactly what you want.

For designs without Pantones or without color selections made using our ColorMatch Chart, we highly recommend verifying your colors prior to placing your final order. For color verification, we offer printed swatches or full custom samples.

Please note: Colors appear differently on screen based on individual settings and cannot be verified accurately on-screen or with images.

File Formats

For logo files, we prefer vectored formats such as .AI, .SVG, .EPS or .PDF. We also accept high resolution images that are at least 300 dpi in .JPEG, .TIFF, or .PNG formats at the desired size for print.

Outline Format for Text

When sharing a design file, it is important that all text be put into outline format. Outline format converts text into a shape, so that any person you send the file to can open and use the file even if the computer they are using does not have that exact font file in its library.

Here is how how to create outlines in Adobe Illustrator: 
1) Select (highlight) the text in your document.
2) From the Menu, go to Type > Create Outlines.
3) Save and send file!

Upload Artwork

When completing your custom design request, there will be an opportunity to upload several photos or files to your designer. If you have any additional assets, we can receive them via email.


Intellectual Property

Knotty Tie Co. respects the intellectual and creative properties of other artists and will not print any content that is owned without expressed written permission allowing us to do so from the copyright or trademark holder. This includes (and is not limited to) fictional characters, company or sports team logos, school or university logos, and artwork not classified as public domain. For more, see Knotty Tie Co. Terms of Service.

Artwork Terms of Use

​If you provide us with original artwork or visual assets, we respect your intellectual and artistic property and your assets will not be used for any other application without your permission.

When Knotty Tie creates original artwork for your custom design at your request, the artwork is owned by Knotty Tie and can be used for other applications.

​For additional information, read our Terms of Service here. See Section 12 for prohibited uses.

Whether a boutique, museum or online store, our products are a great fit for retailers of any size looking to add creative, eco-friendly products to their offering. As a wholesaler, you’ll be able to order any combination of products and designs from our catalog, and reorders are easy.

To receive more information on becoming a retailer of Knotty Tie Co. products or to apply for wholesale pricing, please visit our wholesale page.

Are you a registered PPAI or ASI promotional products distributor?

To learn more about how we work with distributors, or to request pricing and virtual proofs, please email

Customer Service & Policies

We start processing all orders shortly after payment has been made and cannot add to, change or cancel orders once they have started production. Contact us as soon as possible if you would like to make changes to your order.

If your order has not started production, we will be able to cancel, change or add to your order.

If your order has already started production, we can help you place a separate order for any additional products. Add-ons typically ship separately from initial orders unless placed within very close sequence.

​Our talented team works hard to print, cut and sew each item to order for you. Our made to order manufacturing model cuts unnecessary waste and helps to make our manufacturing ethical, sustainable, and responsible.

We always stand by our commitment to excellent product quality, however, because all items are made to order in the sizing and colors you select, we cannot honor returns or exchanges for any reasons other than manufacturing defects.

Sometimes issues do occur, so if by chance there are manufacturing defects, errors, or quality issues with the item(s) you have received, please contact us with photos of the issue and we'll do our best to make things right as quickly as possible.

Our unconventional return policy allows us to offer an infinite number of customized product options in a more sustainable manner.

Orders made on our standard turnarounds do not come with a guaranteed delivery date and as such we cannot ensure delivery by a specific date.

Orders made on one of expedited turnarounds come with a guaranteed delivery date. Knotty Tie Co. does not issue full refunds or accept returns on orders delivered after their delivery date. We may provide a partial refund covering some or all of the shipping and expedite fee on a case-by-case basis.

If there are unforeseen manufacturing delays, our customer service team will do their best to proactively reach out to inform you of adjusted delivery dates.

Sizing, Fabric & Care

Necktie Sizing




2.25" wide

retro/trendy look

2.75" wide

most popular

3.5" wide

traditional look


StandardLongExtra-LongKids (10+)

58" long

fits most adults 6'2" and under

62" long

 fits most adults 6'3" to 6'5"

66" long

fits most adults 6'5" and over 

52" long

available in Skinny width only


We print all our neckties on a high quality twill fabric made from recycled plastic bottles that we have milled specifically for our ties. Our recycled poly twill fabric has the soft sheen and feel of a semi-matte silk. 


All neckties are dry clean only. We recommend dry cleaners that don't use "perc" (perchloroethylene) solvents. Do not steam clean or saturate with water. Small spots may be gently dabbed with gentle soap. If required, use iron with a light touch on a synthetic setting without steam. High temperatures may result in color transfer or melting.


Shop + Customized Pricing

$45 each

long 62" length | +$5 per tie

extra-long 66" length | +$10 per tie

Shop Ties

Custom Pricing

Custom ties are created by our designers for you by request.
Request a custom design for you, your organization, or your wedding today.

All custom design projects will have a one-time $20 set up fee per order, plus shipping.

1-4 | $60.00

5-9 | $45.00

10-24 | $38.25

25-49 | $32.51

50-99 | $27.64

100-249 | $24.87

250-499 | $23.63

500-999 | $22.45

1000+ | $21.32

long 62" length | +$5 per tie

extra-long 66" length | +$10 per tie

Shipping & Turnarounds

Turnaround options are dependent on order size, please see table below.

 Standard Turnarounds

Order made in timeframe below, plus 2-5+ day delivery

Limited to orders of

7-10 calendar days

1-25 items

15 calendar days

26-50 items

30 calendar days

51-1000 items*

Need your order made faster? Expedite your order!


Guaranteed delivery for added rush fee

Limited to orders of

Delivers in 7 calendar days**
adds ​25% rush fee + UPS air shipping

1-50 items

Delivers in 10 calendar days**
adds 20% rush fee + UPS air shipping

1-100 items

Delivers in 15 calendar days
​adds 15% rush fee + UPS air shipping

26-250 items

Delivers in 20 calendar days
​adds 10% rush fee + UPS air shipping

51-500 items

Delivers in 30 calendar days
adds ​5% rush fee + UPS air shipping

51-1000 items*

* Please email our sales team to discuss turnarounds for orders over 1000 item​s ​
** not available for orders containing robes or kimonos

When you choose a expedite at checkout, we guarantee delivery within the stated number of calendar days from ordering.

We highly recommend selecting an expedite if there is less than 10 days between our standard turnaround and your event's date.

more on expedites

We can only offer expedites with guaranteed delivery dates to orders shipping within the USA.

In very rare instances where delays are caused by unusually severe weather, or other causes beyond reasonable control, those delays will not be counted in determining the time it took to deliver.

Expedite rush fee percentages are based on product total.